KANIEL K. MORRISON. Consumer Experience Transformation Through Conversational Systems, Personalization Engines, and Voice Interfaces: An Integrated Theoretical and Empirical Inquiry. Research Index Library of Eijmr, [S. l.], v. 13, n. 2, p. 367–374, 2026. Disponível em: https://eijmr.net/index.php/rileijmr/article/view/90. Acesso em: 20 feb. 2026.