Dr. Sofia Elena Márquez (2025) “Platformized Hospitality Ecosystems: Reconfiguring Service Innovation, Customer Engagement, and Organizational Architecture Through SaaS-Driven Digital Infrastructures”, Research Index Library of Eijmr, 12(10), pp. 933–940. Available at: https://eijmr.net/index.php/rileijmr/article/view/77 (Accessed: 21 February 2026).